LMS E-Gift Card
Shopping for someone else but not sure what to give them?
Give them the gift of choice with a Marque Sensuelle gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout.
Our gift cards have no additional processing fees.
All orders are verified, processed, and fulfilled within 5-7 business days. Which means it can take up to 5-7 business days before receiving a tracking number.
Business days exclude weekends and nationally observed holidays.
•Verified-Order was placed, payment has cleared.
•Processed-Confirmation email has been sent. (Please check your spam folder)
•Fulfilled-Your order is within the current batch being prepared for shipment.
We do not accepted returns or exchanges. In the event that your order arrives damaged or with items missing please contact us within 48hrs of delivery.
What to do if you receive a damaged product
1. Send a very Clear Picture of the damages to firstname.lastname@example.org please include your order number at time of initial contact to expedite the replacement process.
2. Give us 24 to 48 hours us to follow up with you regarding your damaged products. A claim with the carrier is the best option when it comes to items lost, stolen, and or damaged while in their possession. We will attempt to file a claim on our end as the sender however we've found that it is best for the receiving party to list all details available on the claim and submit their own. All packages are insured so once the claim is made and documented by the shipping carrier we will send you a replacement product or order. Please note UPS claims are a little more complicated and take longer to process opposed to USPS.
Please follow step number 1, your claim with our company will be denied if we are not made aware of any missing items from your order within 24hrs of delivery confirmation. If there is no visual damage to the package and it is clear that our team forgot to pack an item(s) of your order we will ship the item within 24-48hrs.
"Self care is how you take your power back."
Love, La Marque Sensuelle
We always choose the finest natural ingredients, then expertly blend them to benefit your hair, skin, and mind. ♡