To Our Valued Customers, I'm writing to express my deepest gratitude for your incredible support. Your enthusiasm and loyalty have meant the world to me, and I truly appreciate each and every one of you. As a small business owner, I pour my heart and soul into every aspect of what I do. However, to ensure I can continue to provide the best possible service and products, I've decided to take a short mental health break. This will allow me to recharge and return with renewed energy and focus. During this time, I will also be diligently working to catch up on all outstanding orders. I understand the importance of timely delivery and want to assure you that I am committed to fulfilling your orders as quickly and efficiently as possible. Here's what you need to know: •Order Tracking: You can continue to track your order status through our website using your order number and email address. •Communication: Our chat box will remain active, and our team will be available to answer any questions or concerns you may have. Please don't hesitate to reach out. •Return Date: I will be returning on March 17th. •Ordering Window: Upon my return, I will be opening an ordering window for one week, allowing you to place new orders. I understand that this break may cause some inconvenience, and I sincerely apologize for any disruption. I am committed to providing you with the best possible experience, and this short break is essential for me to maintain that commitment. Thank you for your understanding, patience, and continued support. I look forward to returning on March 17th and serving you again. With heartfelt gratitude, La Marque Sensuelle Please email us at sensuelleorders@gmail.com MONDAY-FRIDAY 9am-6pm if you have any questions concerning your order. Please note our Shipping Policy is as follows Processing Times: 7-10 business days 10-12 business days during sale periods Weekends, Holidays, and Shipping Times are not included. Thank you for your continued support and patience!
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